Chakshu Portal: How to complain about any call, message or fraud, know the complete processChakshu Portal: How to complain about any call, message or fraud, know the complete process

Chakshu Portal: The Government of India has launched Chakshu portal to complain about the increasing online scams and frauds in the country. On this portal, you can complain about any kind of cheating and fraud through phone calls, WhatsApp calls and messages. Chakshu portal has been launched by the Central Department of Telecommunications. On this, anyone will be able to complain about such phone calls and messages, through which there is a possibility of committing or suspecting financial fraud to sextortion.

What is Chakshu Portal?

Union Telecom Minister Ashwini Vaishnav has recently launched it. Chakshu portal can be accessed only through the site Sanchar Sathi of the Department of Telecommunications. Suspected Fraud Communication Report System is provided on Chakshu. In this, information about phone or WhatsApp calls and messages of fraudsters can be given. Citizens will also be able to upload evidence of any kind of fraud such as screenshots. They will have to write down the time, date and other available information of the call or message. You will have to provide your name and phone number.

These are the categories for complaints?

1. KYC related to bank/electricity/gas/insurance policy/impersonating a government official/relative
fake customer service helpline
2. Online Jobs/Lottery/Gifts/Loan Offers/sextortion
3. Multiple calls / Robo calls/Suspicious link/website

How to complain?

1. If any such fraud or scam happens to you or is attempted then go to https://sancharsaathi.gov.in/sfc/Home/sfc-complaint.jsp or directly click on this link
2. Now select from the first option call, message and WhatsApp through which medium the fraud happened to you
3. After that choose anyone from the categories mentioned above
4. Now upload the screenshot, photo or video in the option given below
5. After that give information about the time when the fraud took place
6. After that explain the fraud in detail

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